1) It is asking for an invitation code

  • You might have created a second account with a different email. Go back to the sign-in page and use another email
  • Your manager can see your email in your profile

2) The message "Wrong Email or Password" Appears

A) First cause : Wrong Password

If you are sure that you are using the good email and that it is spelled out correctly, you might be using the wrong password.

Solutions :

  • Try another one of your passwords if you use multiple ones.
  • Reset your password by clicking here. 

It can take up to 5 minutes to receive the password reset email.

B) Second cause : Wrong email address

If you are sure that you are using the good password and that it is spelled out correctly, you might be using the wrong email.

Solutions :

  • Try another one of your emails if you use multiple ones
  • Contact your manager and ask him whats the email in your account.

3) You do not receive a password reset email

There are two possibilities here :

  1. The email falls under your spams.
  2. Have you waited 5 minutes?

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