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Why can't I approve my employee' hours?
Why can't I approve my employee' hours?

This article will demystify the various possible causes of inability to approve hours.

Angevie Pié-Gaillardetz avatar
Written by Angevie Pié-Gaillardetz
Updated over a week ago

You want to approve your employees' hours, but the time entries are grayed out, so you can't? You will find the various probabilities below.


1- The time entry has already been approved by someone else

Time entries that require approval are highlighted in purple and carry the "Unapproved" alert like this:

If the time entry is no longer purple and no longer has the "Unapproved" alert, it is most likely already approved.

You can click on it and then consult the register. You'll then see who approved it.


2- Manually created time entry (by a superior)

If you manually add a time entry to your employee's timesheet, it will be automatically approved on creation.


3- The time entry respects the tolerable deviation specified in the parameters and is automatically approved.

If this parameter is activated via Settings -> Attendance and the time entry corresponds to an entry with an acceptable variance, it will be automatically approved, so you won't have the option of approving it manually.

It is therefore normal for you not to be able to approve it later.


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