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How do I Reopen a Time Clock on a Computer?

How to reopen a fixed terminal installed on a computer that has closed or no longer seems to be working.

Martin Lapointe avatar
Written by Martin Lapointe
Updated over 3 months ago

Has your computer-installed time clock shut down or doesn't seem to be working, and your employees can't clock in and out? Here's how to fix it.


To reopen your computer terminal, first access app.agendrix.com

  1. Log in to the application by entering your e-mail address and password (the same you use to log in to your regular Agendrix account)

  2. Click on the "Attendance" tab in the main menu on the left

  3. Click on "Fixed terminals" at the top of the screen

  4. Click on the 3 small dots to the right of the terminal you wish to open

  5. Click on "Open this terminal"

The terminal will then reopen and employees can clock in and out as usual.

We also suggest you bookmark this page and/or put the link on the desktop to give employees easy access.


Note that depending on your organization's settings, you may not have access to open a terminal. If you are unable to do so, please refer to an account administrator.


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