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How to send a shift swap request on the website

How do I request a shift swap or trade a shift on the website

Written by Mark Borham
Updated over 2 weeks ago

Before asking for a shift swap or shift offer, we strongly recommend you to read: 5 Things to Know Before Asking for a Shift Swap

If you are on the mobile app and not the web site, click here.


A) How to submit an offer request

  1. Go to the "Schedule" tab

  2. Click on the shift you wish to offer

  3. Click on "Offer"

  4. Choose who you want to offer your shift to

  5. Add a justification

  6. Click on "Submit"


B) Swapping shift with a colleague

  1. Go to the "Schedule" tab

  2. Click on the shift you wish to swap

  3. Add a justification

  4. Click on "Submit"

In certain cases, it is possible that a shift appears but it's not possible to swap the shift with the employee. Try other shifts instead!


C) Request status

You can consult the status of your request by going in the "Schedule" tab and clicking on "Schedule requests"


D) Cancelling my shift swap or transfer request

You can cancel your request at anytime as long as the transfer or swap has not been approved.

  1. Go to the "Schedule" tab

  2. Click on "Schedule requests"

  3. Click on the request

  4. Click on the red trashcan in the bottom right corner


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