All Collections
Managing my user account
My Requests
Send a Shift Swap Request on my mobile app
Send a Shift Swap Request on my mobile app

How do I request a shift swap in the application. How can I trade a shift

Mark Borham avatar
Written by Mark Borham
Updated over a week ago

Before asking for a shift swap or shift offer, we strongly recommend you to read: 5 Things to Know Before Asking for a Shift Swap

If you are on the website and not the mobile app, click here.

A) Offering the shift

You can offer a shift (to be replaced). If you want to trade, skip to point B).

  1. Go to the "Schedule" menu

  2. Click on the shift you wish to offer

  3. Select Offer

  1. You will see available co-workers and be able to select them

  2. You must write a justification

  3. Then press the green button "Save"

B) Swapping the shift

If you want to offer the shift (not trade), go back to point A).

  1. Go to the "Schedule" menu

  2. Click on the shift you wish to trade

  3. Select "Swap"

  1. You will see available shifts and be able to select them

  2. You must write a justification

  3. Then press the green button "Save"

C) Status of My Request

Whenever a co-worker agrees to trade with you and a manager approves it, you will be notified instantly. In the meantime, you may consult the status of your request in the "My Requests" tab. 

  1. Go under the menu on your top left

  2. "My Requests" tab

D) Cancelling my Shift Swap or Shift Transfer Request

You can cancel your request at anytime as long as the transfer or swap has not been approved. You must simply click on your request (through the request menu) and remove it.

  1. Follow the steps of C)

  2. Click on the request

  3. Trash it

PS: If your swap or offer request has already been approved. You can't cancel it. You must ask for another trade or write to your manager through the messenger.

Did this answer your question?