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Send a Shift Swap Request on the Website
Send a Shift Swap Request on the Website

How do I request a shift swap or trade a shift on the website

Mark Borham avatar
Written by Mark Borham
Updated over a week ago

Before asking for a shift swap or shift offer, we strongly recommend you to read: 5 Things to Know Before Asking for a Shift Swap

If you are on the mobile app and not the web site, click here.

A) Offering the shift

You can offer a shift (to be replaced). If you want to trade, skip to point B).

  1. Go to "My Schedule" menu

  2. Click on the shift you wish to offer

  3. Click on Offer this shift

  1. You will see available co-workers and be able to select them

  2. You must write a justification

  3. Then press the green button "Save"

B) Swapping the shift

If you want to offer the shift (not trade), go back to point A).

  1. Go to "My Schedule" menu

  2. Click on the shift you wish to trade

  3. Click on "Swap"

  • You will see available shifts and be able to select them

  • You must write a justification

  • Then press the green button "Save"

C) Status of My Request

Whenever a co-worker agrees to trade with you and a manager approves it, you will be notified instantly. In the meantime, you may consult the status of your request in the "Request" tab. 

  1. Go the "My Requests" menu

D) Cancelling my Shift Swap or Shift Transfer Request

You can cancel your request at anytime as long as the transfer or swap has not been approved. You must simply click on your request (through the request menu) and remove it.

  1. Go the "My Request" menu

  2. Click on the request

  3. Cancel it

PS: If your swap or offer request has already been approved, you can't cancel it. You must ask for another trade or write to your manager through the messenger.

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