It is possible to ask your coworkers for a shift trade with the mobile app and on our website.
A) 5 Things to Know Before Asking a Shift Trade
1 - Your administrator must enable the feature first
If your manager does not activate this setting you won't be able to trade.
2 - You can only trade with employees of the same position and location
A waiter can't trade with a cook 😅
3 - In some cases, a displayed shift may still not be available for trade
There may be some edge cases when trading shifts where the system will return the message, is not available. In this case unselect the shift and try with another one.
4 - Your coworkers may refuse to trade
It is not because you send a request that the trade will occur.
5 - Your manager must approve the trade
Even after your coworker accepts to trade (or multiple) a manager will need to approve it.
B) Sending A Shift Trade Request
Here are two distinct articles to ask a shift swap:
Ask a Shift Swap on the Mobile App
Ask a Shift Swap on the Website