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Using the clock log

What to do when employee tells you he can't clock in

Mark Borham avatar
Written by Mark Borham
Updated over a week ago

The clock log is useful for viewing all employee clock-ins and clock-outs. The primary use of this tool is to help staff with their time clocking concerns.


A) Who can use the clock logs

All Administrators and Managers.


B) Where to find it

The clock logs are found under the Attendance tab in the main menu and then under the Clock Logs tab.


C) How to use it

The register keeps a history of employee clocking in and out. If a specific employee tells you about their difficulties, you can filter them at the top. It is also possible to extract entries for a specific date based on status or clocking method.

To find the problematic time entries, you simply have to look for the red X's under the column "Status."

When you click on this entry, you will see the error message received by your employee and you can check the location of the clock-in if necessary.


E) Export a report

You can export the clock log in an Excel format :

  1. Click on the "Reports" tab in the menu on the left

  2. Click on "Attendance"

  3. Select "Clock log"


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