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Using the Clock Log

What to do when employee tells you he can't clock in

Mark Borham avatar
Written by Mark Borham
Updated over 10 months ago

A) What is it for?

The clock logs are used to see all the clock ins and outs of employees.

The main usage is to help them with the issues they encounter when clocking in and out. The words they will often use are "It bugs" and "It does not work".

Before coming to this conclusion, it is essential to check the clock logs.


B) Who can use the clock logs

All Administrators and Managers.


C) Where to find it

Le clock logs are found under the Attendance tab in the main menu and then under the Clock Logs tab.


D) How to use and interpret

The logs keep full historic of clock logs. If an employee talks about his difficulties, it is possible to filter that employee. It is also possible to filter to specific dates, status or entry types.  

To find the problematic time entries, you simply have to hunt for the red X's on the right column : Status.

Simply click on the entry to see the detail of the issue!


E) Obtain a Report

In the "Reports" menu ➡ "Time and Attendance" category, you can export an excel spreadsheet version of the clock log, including answers.

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