If your manager or supervisor does not have access to the location filter in the scheduler, or does not seem to have access to certain employees they should have access to, this means that they have not been given the correct role for all locations.
Validate the supervisor's profile information
To correct the situation where your supervisor or manager cannot see all locations, go to their profile under the “Roles and positions” tab.
There, you can validate that the role has been assigned for all locations assigned to them.
If you notice that one or more location have the word “Employee” to the right of the branch name, this means that their role has not been changed for that location.
Simply click on the location and select the appropriate role from the drop-down menu. Be sure to save the change.
If your employee has only one location in their profile, click on “Edit settings” on the right and then add the locations.
Remember to follow the same procedure for each location required, as indicated above, by selecting the branch and assigning it the correct role.
That's it, your manager/supervisor will now have the right access for all locations!



