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How do I Cancel my Subscription

Temporarily or permanently cancel my account

Mark Borham avatar
Written by Mark Borham
Updated over a week ago
  • To unsubscribe, follow these steps:

    1. Log in to your Agendrix account.

    2. Navigate to Billing tab.

    3. Locate the subscription management section and select the option to "unsubscribe".

    4. Confirm your cancellation request by following the prompts.

  • Note: Cancellations take effect immediately. This means once you cancel, your subscription and corresponding features will no longer be active.

Managing Free Trials

Cancelling a Free Trial

Accidentally signing up for a free trial but worried about being charged? Rest assured:

  • If you did not provide your credit card details during the trial sign-up process, you will not be charged when the trial period ends.

What Happens After a Free Trial Ends

Here’s what occurs post-trial:

  • Once the free trial concludes, your account is suspended, and all features will no longer be accessible.

PS: You are a seasonal business or plan on coming back? Your information will be saved so you can come back later and reactivate your account 😄.

Additionally, accounts can also be reactivated by inviting users back to the platform after a free trial or suspension period ends, ensuring an easy transition back.

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