Skip to main content

Deleted shifts appear in my schedule every week

How to remove deleted shifts that continue to be displayed

Angevie Pié-Gaillardetz avatar
Written by Angevie Pié-Gaillardetz
Updated this week

Some deleted shifts may return to the schedule if the deletion was not published immediately or if a recurrence is broken.


1- Unpublished suppression

An unpublished suppression is caused by unchecking the "Publish this change immediately" box when removing a shift that has already been published.

If the box is unchecked, the shift will disappear from the schedule but will not yet be deleted, so the deletion will remain pending. You can view and publish it by clicking on the "publish" button.


2- Broken recurrence

To identify a broken recurrence, you'll notice that even if it's repeated, the recurrence icon is no longer visible:

Here are the steps to remove a broken recurrence:

1. Isolate the employee by using the search bar

2. Change the schedule view to "Month"

3. Using the "Selection Tool", select the shifts you want to delete and then click on "Delete"

5. Repeat steps 3 and 4 over the next few months until there are no more duplicates.

N.B.: recurrence is always created up to 1 year in advance, so rest assured you won't have to do this action indefinitely.

Did this answer your question?