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How to differentiate unavailability from time off

The difference between unavailability and time off requests can be confusing. Here's an article to clear things up!

Angevie Pié-Gaillardetz avatar
Written by Angevie Pié-Gaillardetz
Updated over 4 months ago

In order to properly guide your employees on the type of request to use when they are absent, this article will explain the difference between availability management and time off requests.


1- Availability

If your employee wishes to share their new school schedule, a period of time each week when they will be unavailable (e.g., every Monday afternoon), or a short appointment, they can do so using the button with their initials and the “My availability” subsection.

*Please note that it is the unavailability that must be added, as the system considers the employee to be available at all times.

As a supervisor, manager, or administrator, you will be able to see your staff's availability via their profiles:

📌 1.1 Enable or disable availability management

As an administrator, you can choose whether or not to use availability management. To enable or disable it, follow the steps below:

1- Click on the “Settings” tab

2- Sub-section “Permission management”

3- Check or uncheck “Allow availability management”

If you would like more information about availability management, please refer to this article.


2- Time off requests

If your employee wishes to submit a request for a one-off absence, such as a sick day, a longer appointment, or their vacation weeks, it is recommended that they submit a time off request.

They can do this by clicking on the tab with their initials in the upper right corner and going to “My time off requests”.

📌 As a supervisor, manager, or administrator, you will be able to view your staff's leave requests via “Time off” - “Time off requests”.

If you would like more information about managing leave requests, click here!


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