If your employee notifies you that he sees a shift on his schedule that you don't see on yours, this means that the shift has been deleted from the schedule, but the change has not been published.
Here's how to fix it;
Go to the schedule
Select the correct week
Press “Publish"
You will then see the deletion that had not been published. Simply press ''Publish'' again.
The shift will then disappear from your employee's schedule.
How can I avoid this?
To prevent employees from seeing deleted shifts in their schedules, we strongly recommend that you always check the “Publish this change immediately” option when deleting a shift.