If an employee notifies you that they see a shift in their schedule that you don't see on yours, this means that the shift has been deleted from the schedule, but the deletion has not been published. This article will show you how to deal with this situation.
Here's how to fix it:
Go to the "Schedule" tab
Select the correct week
Click on "Publish"
You will then see the deletion that has not been published.
Click on "Publish" again
The shift will then disappear from your employee's schedule.
How can I avoid this?
To prevent employees from seeing deleted shifts in their schedules, we strongly recommend that you always leave the "Publish this change immediately" box checked when deleting a shift.
